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Privacy Statement

Privacy Statement

Privacy Statement

UNB Recreation Services is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the UNB Recreation Services Web site and governs data collection and usage. By using the UNB Recreation Services website, you consent to the data practices described in this statement.

Collection of your Personal Information

UNB Recreation Services collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. UNB Recreation Services also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, and preferences.

There is also information about your browser software that is automatically collected by UNB Recreation Services. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by UNB Recreation Services for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the UNB Recreation Services Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through UNB Recreation Services public message boards, this information may be collected and used by others. Note: UNB Recreation Services does not read any of your private online communications.

UNB Recreation Services encourages you to review the privacy statements of Web sites you choose to link to from UNB Recreation Services so that you can understand how those Web sites collect, use and share your information. UNB Recreation Services is not responsible for the privacy statements or other content on Web sites outside of the UNB Recreation Servicesn and UNB Recreation Services family of Web sites.

Use of your Personal Information

UNB Recreation Services collects and uses your personal information to operate the UNB Recreation Services Web site and deliver the services you have requested. UNB Recreation Services also uses your personally identifiable information to inform you of other products or services available from UNB Recreation Services and its affiliates. UNB Recreation Services may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

UNB Recreation Services does not sell, rent or lease its customer lists to third parties. UNB Recreation Services may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, UNBF Campus Recreation may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to UNBF Campus Recreation, and they are required to maintain the confidentiality of your information.

UNB Recreation Services keeps track of the pages our customers visit within UNB Recreation Services, in order to determine what UNB Recreation Services  are the most popular. This data is used to deliver customized content and advertising within UNB Recreation Services to customers whose behavior indicates that they are interested in a particular subject area.

UNB Recreation Services Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on UNB Recreation Services or the site; (b) protect and defend the rights or property of UNB Recreation Services; and, (c) act under exigent circumstances to protect the personal safety of users of UNB Recreation Services, or the public.

Use of Cookies

The UNB Recreation Services Web site may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize UNB Recreation Services pages, or register with UNB Recreation Services site or services, a cookie helps UNBF Campus Recreation to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same UNB Recreation Services Web site, the information you previously provided can be retrieved, so you can easily use the UNB Recreation Services features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the UNB Recreation Services services or Web sites you visit.

Security of your Personal Information

UNB Recreation Services secures your personal information from unauthorized access, use or disclosure. UNB Recreation Services secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

UNB Recreation Services will occasionally update this Statement of Privacy to reflect company and customer feedback. UNB Recreation Services encourages you to periodically review this Statement to be informed of how UNB Recreation Services is protecting your information.

Contact Information

UNB Recreation Services welcomes your comments regarding this Statement of Privacy. If you believe that UNB Recreation Services has not adhered to this Statement, please contact UNB Recreation Services at urec@unb.ca. We will use commercially reasonable efforts to promptly determine and remedy the problem.

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Course Refund Policy

No refunds are provided without medical documentation. Refunds will be prorated based on the time of initial contact with Coordinator and will be subject to an administration fee of $10. To view the complete Program Policies document, please visit the Fee-Based & Group Fitness Programs page.

All programs are subject to a minimum and maximum enrolment. There will be no discounts for late registrations. Fees and dates are subject to change without notice.

Membership Refund Policy

Refunds on annual memberships are available. A $10 administration fee will be applied to all refunds. No refunds are permitted on four-month or one month memberships.

Refunds will be pro-rated based on time used. Since the annual memberships are discounted substantially, refunds will only be issued during the first nine (9) months of the membership;

Refunds will not be processed retroactively;

Occasionally, certain facilities may not be available due to maintenance, special events, etc. Recreation Services will provide advanced notice whenever possible, but memberships will not be extended or refunded;

Refund requests must be made in writing (or by e-mail) two (2) weeks in advance to the Membership Services Office in The Richard J. CURRIE CENTER and membership card(s) must be returned;

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